Leading Supplier of Timber Engineered Products Across England
About us
Tailor Made Designs was formed in 2007 and initially focused on timber framed buildings. Over the years, the construction of individual timber components, such as roof trusses and Posi-Joists, began to overtake the sales of timber frame, and eventually became the sole focus of the company. An old grain shed in north Herefordshire housed the operations for a good few years, but as profits were reinvested and more staff were employed, it was obvious a larger premises would be required. In 2013, Tailor Made Designs moved to Hereford, where we've been ever since.
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I cannot rate this company highly enough. I have only just finalised my order with them but have been so impressed with them that I wanted to review them immediately. Their customer service is exceptional. Due to circumstances beyond my control I had a delay in ordering and so needed quite a tight turnaround. Tailor Made Designs made it happen - without this I would have lost the carpenter and potentially the bricklayer as we have had previous issues with our build that have delayed things. Email correspondence was replied to very quickly (by which I mean within an hour or two) and were a good balance between friendly and professional. I spoke to three different people on the phone who were all polite, friendly and very helpful. Thank you Tailor Made Designs.
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