How does ordering work?
After you've placed your order, we'll give you a ring to confirm your measurements, delivery location, delivery dates/times and any other essential pieces of information before we begin manufacturing your products. This gives you some time to let us know if anything needs changing before it's too late. Once you're fully happy and have given us the go-ahead, we'll begin manufacturing your trusses ready to be delivered for your specified date.
Can I supply more measurements?
Yes—either use the 'order special instructions' box in the basket or send us an email with any specific requirements you may have along with your name and/or order number.
What's the price including VAT?
Simply add your required items to the basket and proceed to the checkout—the price including VAT will be included here.
What are your delivery options?
- Fast Track (5 Working Days)
- Standard (2-3 Weeks)
Both are free if you spend over £2000, or £150 if under £2000.
Are clips and bracing timber included?
Yes—we'll calculate the correct amount and include these in the price you pay above.
Do I need a structural engineer?
No, you don't need a structural engineer. We will design the roof truss and provide you with the necessary structural calculations for building control.